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Computer Repair Penzance Cornwall

Computer Repair

Computer Repair Services

Our computer repair services for PC, Mac & laptop offer a choice of options to get your computer up & running properly. We do onsite repairs in & around Penzance, Cornwall, Remote support & computer repair anywhere in the UK & Europe or you can drop off your computer or laptop with us for a free quote & collection at your convenience (Please call & make an appointment before bringing your computer to us).

Covid-19 / Corona Virus Update

During this difficult time we are still operating our drop off and collect & our remote repair/support service. We are taking every precaution we can to prevent the spread of the virus by using protective workwear and the use of alcohol based cleaning products on the computers and surfaces they come in contact with. We would like to ask that you take preventative measures of your own before bringing your computer or laptop to us.

Please telephone first to discuss your repair needs or to arrange a drop off of your faulty machine. You should be aware that if parts are required for the repair of you PC that deliveries are taking slightly longer than usual, but we will try to get your computer up and running again as soon as possible. Prefered method of payment is by Bank Transfer to be made before the return of your PC.

The cost of your repair will be confirmed prior to any work being done on your computer, other than to identify the problem, which is undertaken free of charge. If we regard the repair to be uneconomical or you decide you do not want the work carried out, you can collect your computer with no charge by arrangement by telephone.

Penzance computer repairs

On Site Computer Repairs

Computer repairs & network, wired & wireless sometimes need to be done on site for a variety of reasons, it may be that the equipment is to large, fixed in place or in constant use, like a business server. We can come out to your business or your home to make repairs to your computer equipment or update & install software for you. If you are in the Penzance area we will come out to you with no callout fee & then our hourly rate thereafter.

  • On-site charges are £25,00 for the first hour & £15.00 per hour thereafter
  • No Call out fee for the Penzance area
  • Laptop and desktop repairs - All repairs come with a 6 month guarantee

Drop Off & Collect Repairs

You can bring your computer to us for repair, this will save you money as we charge a lower rate for fixing computer problems in house. It is important that you make an appointment before bringing your computer to us, you can do this by phone 01736 806140 or mobile 07814 393120 or E-mail us & we will arrange a convenient time for you to delivery your computer or laptop. Once we have diagnosed the problem we will contact you with a quote, if we we're unable to do this when you dropped of your computer & an estimated time for the repair. The time this could be Dependant on needing to order parts, software or other piece of equipment.

Apart from cost the main advantage of this service is for time consuming jobs like virus & malware removal, reinstalling operating systems for mac, pc, android & data recovery, all of which can take a lot of time to complete. We only charge for the time we are actually working on the computer not for the time scans & recovery are being done.

  • Drop off and collect charges are £15.00 for first Hour & £10.00 per hour thereafter
  • Computer builds are charged at a pre- agreed amount
  • These charges are for labour only an exclude parts and any other expenses
  • Laptop and desktop repairs - All repairs come with a 6 month guarantee

Remote Computer Repair & Support

If you can read this article we can probably fix your computer remotely, this is our most cost effective method of helping people with computer problems. As long as your PC, Mac or Tablet can get on the internet we can help fix computer & software related problems by remotely loging in to the problem machine & can assess what is causing your laptop or desktop computer from working correctly.

You will need to download a small programme from either this site or the software manufactures site Teamviewer for your operating system, we can help you with this over the phone if you have problems. Call us on 01736 362150 to arrange a remote session. We will call you at the arranged time & date & talk you through the process.

  • Remote repairs are charged at £10.00 per hour
  • Note we may not be able to fix your computer remotely